Quality and Psychology

Quality and Psychology

Prediction of human behavior is one of the expected goals of psychology that justify its value as a science.  The combination of percentage and statistics elevated the use of psychology in the realm of productivity, efficiency and effectiveness.  Contemporary industrial psychology has routinely improved the performance of man as a producer of goods and services as well as a consumer of goods and services.

Along the trajectory of this historical tide, the very definition of quality also had its own evolution.  From the usual definition of “we know what it is, we just can’t articulate it” to the more industrial definition of “fitness for use” and “conformance to requirements”, the definition of quality is even expanded to the horizon of “exceeding expectations”.

The transcended definition of quality as “we all know what it is, we just cannot articulate it” indicates the assumption that everyone has a pre-conceived notion of what quality is and the general inability of many to capture its meaning in quantifiable terms. 

The industrial definition of “fitness for use” and “conformance to requirements” reflects the mass production mentality and tendency of the era wherein mass production is equated with mass consumption.

The expanded definition of “exceeding expectations” reflects the present tenor and demand of times – consumers and producers have only one thing in their mind, and that mantra falls on “exceeding expectations” regardless of the requirement and production of goods and services.

In mass consumption, “conformance to requirements” and “fitness for use” is enough to keep the flow of production going but in contemporary requirements, people and typical consumers, want to be wowed with innovation, creativity and simplicity.

Apple computers with its production of elegant computers, I pods, I pads, and I phones have consistently excited consumers with its products and because of its repeatability of delightful products, they are even richer than the US government in terms of cash on hand.

Quality can be predicted through adherence to some ISO procedures.  Quality can be interpreted with adherence to some ISO principles.  Quality can be described with adherence to some ISO notions.  Quality can be understood with some ISO concepts.  Quality can be controlled with some ISO ideas.  Furthermore, quality should be under psychology and not the other way around.  In some cases, it is the quality precept that wags the organization – now that is an anomaly since quality via ISO is just an indicative meter and not a conclusive method of identifying quality in an organization.

Reasons for the No Final Examinations of Students of Our Lady of Fatima University – QC: Possible Remedies for Reducing Incidents

Reasons for the No Final Examinations of Students of Our Lady of Fatima University – QC: Possible Remedies for Reducing Incidents

Dr. Ronan S. Estoque

Psychology Department, College of Arts and Sciences

Introduction

For the university, final examinations represent the culmination of activities and endeavors for the past 18 weeks.  Financially, the final payment for the semester is collected through the issuance of the exam permit.  If one is up to date in the payment of his accounts, an exam permit is issued.  If there is still a remaining balance to be settled, an exam permit is withheld pending the application for a promissory note emanating from the students.

What is alarming and really should be a cause of concern for the administration is the scenario where there is a big figure of students who are unable to pay for the tuition fee due in the final period.

Administratively, NFE students by the thousands also represent a logistical burden for the faculty.  They will have to create a special set of examinations (to avoid leakage) and they also have to correct and check the paper in a time when they are also completing all the other requirements of their respective departments and colleges.

Though the existence of NFE is beyond eradication, their number could be minimized.

Problems

1.  What are the colleges and programs that have NFE’S?

2.  What are the reasons why students have NFE’S?

3.  What are the possible remedies for decreasing the number of NFE’S among students?

Findings

1.  Practically all colleges and programs have NFE’S, namely:

Biology

Business and Accountancy

Computer Studies

Criminal Justice

Education

Hospitality and Institutional Management

Medical Technology

Nursing

Pharmacy

Physical Therapy

Preparatory Dentistry

Psychology

2.  Reasons why students have NFE’S?

Financial Problems

Personal Issues

Academic Reasons

Practicum and Internships

Not attending (FDA and UW)

Will just take the special exams

3.  Possible remedies for decreasing NFE’S?

Proposed Remedies

1.  To offer a promissory note program to pro-actively decrease the number of students with NFE’S. 2.  Leniency in the observance of schedule.  For one reason or another, students are late and are driven and compelled to simply take the special exams. 3.  Improvement on the scheduling of tests and room assignment to avoid conflicts in schedule.  Inevitably, schedules plotted results in students taking the special exams, hence the NFE. 4.  Faster processing of payments.  Long lines prevent students from taking their scheduled tests on time leading to NFE. 5.  Flexibility in the duration of the temporary permits.  Temporary permits are only good for 2 days. 6.  Better safekeeping of examinations.  Sometimes exams results are lost and faculty simply gives a NFE though there was an examination taken in the first place. 7.  Raise the bar of passing students. NFE’s among students gives them a chance to score a passing grade from their faculty or even a tally a higher score (for scholarship purposes).  Raise the bar and improve the standard of passing internal and external examinations. 8.  Fail students outright.  Some faculties are hesitant in failing students and to give them a second change, the scenario of NFE is used. 9.  Allow students to take examinations without permits and simply withheld their grades prior to the payment of accounts.

Reference:

1.  Report on “Student’s Reasons of No Final Examination”.

Bill drafted for the office of Rep. Earlpe John M. Amante 1409

Introduction

An epidemic in whatever shape, form or size is a tragedy for the country.  An epidemic is even more difficult to manage and control when relatives; for fear of reprisals, shame or dishonor – hides their own kin from the government.

If there is an epidemic and if there is possible contagion that further fuels the epidemic, it must be made illegal to hide citizens who are suffering from psychological and physiological illnesses.

It is because of this anomaly that the enactment of this bill into a law is requested.

                                                         AN ACT

PROHIBITING THE HIDING OF PHYSIOLOGICAL AND PSYCHOLOGICAL ILLNESSES IN THE PHILIPPINES

               SECTION 1. Title. – This act shall be known as the “No Hiding of Illnesses in the Philippines”.

         SECTION 2.  Declaration of Policy. – To fully protect the people from contagious diseases, the hiding of such patients should be made illegal.

             SECTION 3. Definitions. – As used in this act, the following terms shall mean:

          (a)  Contagious – refers to disease that could spread and infect other people.

          (b)   Psychological illness – refers to any mental illness that could infect other people.

          (c)    Physiological illness – refers to any physical illness that could infect other people.

             SECTION 4.  Regulatory power.  All matters related to this act will be under the supervision of the Department of Health and the Philippine National Police.

          SECTION 5.  Repealing clause.  All laws, decrees, executive orders, proclamations, rules and regulations, or parts thereof inconsistent herewith is hereby repealed or modified accordingly.

          SECTION 6.  Separability clause.  If any provision of this act is held invalid or unconstitutional, the other provisions not affected hereby shall remain valid and subsisting.

          SECTION 7.  Effectivity.  This act shall take effect fifteen (15) days after its publication in at least two (2) national newspaper of general circulation.

Bill drafted for the office of Rep. Earlpe John M. Amante 1408

Introduction

The most convenient and economical mode of transportation nowadays is a motorcycle.  With the horrendous traffic and with no immediate solution in sight for traffic, a motorcycle is the next best alternative.  A motorcycle is now also the preferred mode of transportation of the working Filipino.  When a brand new car could cost hundreds of thousands of pesos, a brand new motorcycle cost only a fraction of the price of a brand new car.

To regulate criminality, police checkpoints are put in place to specifically target motorcycles over other vehicles or mode of transportation.  When the government targets a certain portion of the riding public, such constitute discrimination and such shouldn’t be perpetuated by the government.

A “check point” should check and assess all passing vehicles and not just target motorcycles in general in their checkpoints.

It is because of this anomaly that the enactment of this bill into a law is requested.

                                                          AN ACT

PROHIBITING THE GOVERNMENT IN PERPETUATING DISCRIMINATION

          SECTION 1. Title. – This act shall be known as the “No Discrimination in Government Actions”.

          SECTION 2.  Declaration of Policy. – A decent government should be about equality and justice. The government should have no part in perpetuating discrimination among its citizens.

          SECTION 3. Definitions. – As used in this act, the following terms shall mean:

          (a)  Discrimination– refers to any act committed by the government that targets a specific motor vehicles over other vehicles.

          (b)  Checkpoint – refers to a barricade that prevents the ease of flow of vehicles.

          SECTION 4.  Regulatory power.  All matters related to this act will be under the supervision of the Commission on Human Rights and the Philippine National Police.

          SECTION 5.  Repealing clause.  All laws, decrees, executive orders, proclamations, rules and regulations, or parts thereof inconsistent herewith is hereby repealed or modified accordingly.

          SECTION 6.  Separability clause.  If any provision of this act is held invalid or unconstitutional, the other provisions not affected hereby shall remain valid and subsisting.

          SECTION 7.  Effectivity.  This act shall take effect fifteen (15) days after its publication in at least two (2) national newspaper of general circulation.

Bill drafted for the office of Rep. Earlpe John M. Amante 1407

Introduction

The barangay is the front liner in the delivery of the basic services to the people as such they are also considered as government employees since they also receive compensations and emoluments from the government.  Unfortunately, barangay officials elected and appointed are not qualified members of the Government Service and Insurance System (GSIS). 

It is because of this anomaly that the enactment of this bill into a law is requested.

AN ACT

CONVERTING THE HONORARIUMS OF BARANGAY ELECTED AND APPOINTED OFFICIALS INTO BASIC SALARY AND AMENDING FOR THE PURPOSE THE PERTINENT PROVISIONS OF R.A. 7160

            SECTION 1. Title. – This act shall be known as the “Conversion of the honorariums of the barangay elected and appointed officials into basic salary”.

            SECTION 2.  Declaration of Policy. – Section 521 of the Local Government Code of 1991 provides that the Congress shall undertake a mandatory review of the code at least once every five (5) years and as often as it may deem necessary, with the primary objective of providing a more responsive and accountable local government unit. 

            SECTION 3. Definitions. – As used in this act, the following terms shall mean:

            (a)  Honorariums– refers to any amount received by the barangay official in the discharge of government service.

            SECTION 4.  Regulatory power.  All matters related to the conversion of honorariums into basic salary shall be directed to the Civil Service Commission.  Enrollment of the barangay officials for membership in insurance will be processed by the Government Service and Insurance System (GSIS).

            SECTION 5.  Repealing clause.  All laws, decrees, executive orders, proclamations, rules and regulations, or parts thereof inconsistent herewith is hereby repealed or modified accordingly.

            SECTION 6.  Separability clause.  If any provision of this act is held invalid or unconstitutional, the other provisions not affected hereby shall remain valid and subsisting.

            SECTION 7.  Effectivity.  This act shall take effect fifteen (15) days after its publication in at least two (2) national newspaper of general circulation.

Bill drafted for the office of Rep. Earlpe John M. Amante 1406

Introduction

The basic political unit in this country is the barangay where primary planning transpire and where the implementation of government policies, plan, programs, projects and activities in the community are discussed.

The barangay also serves as a forum where the collective view of the people are expressed, crystallized and considered.  It is also here where various disputes are amicably settled.

Related to this, providing a more responsive and accountable local government is in order.  The approval of this bill is earnestly requested.

AN ACT

GRANTING FIRST GRADE CIVIL SERVICE ELIGIBILITY TO ALL BARANGAY ELECTED OFFICIALS WHO HAVE RENDERED THREE (3) CONSECUTIVE TERMS OF SERVICE AND A BACHELOR’S DEGREE HOLDER

            SECTION 1. Title. – This act shall be known as the “Granting of First Grade Civil Service Eligibility to all barangay elected officials”.

            SECTION 2.  Declaration of Policy. – Section 521 of the Local Government Code of 1991 provides that the Congress shall undertake a mandatory review of the code at least once every five (5) years and as often as it may deem necessary, with the primary objective of providing a more responsive and accountable local government unit.  The Civil Service Commission grants only Sub-Professional eligibility to all barangay elected and appointed officials who are able to render three (3) consecutive terms of service regardless of their educational attainment.

            SECTION 3. Definitions. – As used in this act, the following terms shall mean:

            (a)  Bachelor’s Degree– refers to any tertiary degree earned from a credible and legitimate institution.

            SECTION 4.  Regulatory power.  All matters related to the granting of the civil service eligibility shall be directed to the Civil Service Commission.

            SECTION 5.  Repealing clause.  All laws, decrees, executive orders, proclamations, rules and regulations, or parts thereof inconsistent herewith is hereby repealed or modified accordingly.

            SECTION 6.  Separability clause.  If any provision of this act is held invalid or unconstitutional, the other provisions not affected hereby shall remain valid and subsisting.

            SECTION 7.  Effectivity.  This act shall take effect fifteen (15) days after its publication in at least two (2) national newspaper of general circulation.

Bill drafted for the office of Rep. Earlpe John M. Amante 1405

Introduction

With the implementation of the K-12 program, subjects from tertiary level will be literally transferred to the senior and junior high school level.  With the current shortage of faculty members for the high school level still numbering by the thousands, there would be an additional figure of tertiary faculty who will be displaced by the full implementation of the K-12 program.

If there is a current shortage for faculty for the high school level and there is an influx of displaced tertiary faculty coming from the college level, absorbing college faculty for high school teaching is logical.

The difficulty however is that more than 50% of displaced tertiary faculties do not have a license for high school teaching.  Majority of College teachers however have a Master’s Degree.  This act calls for the absorption of college teachers who do not have a license but possesses a Master’s Degree. 

AN ACT

ABSORBING DISPLACED COLLEGE FACULTY BY THE K-12 IMPLEMENTATION IN THE HIGH SCHOOL LEVEL

            SECTION 1. Title. – This act shall be known as the “Absorption of Teachers from College Teaching to High School Level”.

            SECTION 2.  Declaration of Policy. – Thousands of College Faculty will be displaced by the full implementation of the K-12 program, this act aims to mitigate the dislocation of teachers and their possible unemployment provided that they have a Master’s Degree and by waiving the licensure requirement.

            SECTION 3. Definitions. – As used in this act, the following terms shall mean:

            (a)  Master’s Degree– refers to a masterate degree earned from a credible and legitimate institution.

            SECTION 4.  Regulatory power.  All matters related to the retirement issues and cases will be under the Department of Education, Culture and Sports and Commission on Higher Education.

            SECTION 5.  Repealing clause.  All laws, decrees, executive orders, proclamations, rules and regulations, or parts thereof inconsistent herewith is hereby repealed or modified accordingly.

            SECTION 6.  Separability clause.  If any provision of this act is held invalid or unconstitutional, the other provisions not affected hereby shall remain valid and subsisting.

            SECTION 7.  Effectivity.  This act shall take effect fifteen (15) days after its publication in at least two (2) national newspaper of general circulation.

Proposed bill for the office of Rep. Earlpe John M. Amante 1404

Introduction

Water is just being delivered by Maynilad and Manila Waters Corporation.  These concessionaires are not creating a product; they are just delivering a service.  In these difficult times, a certain extension or leeway must be extended to the Filipino masses when it comes to settling their utility bills.

This bill is a call for the extension of deadline of payment of water utility bills of four (4) months.  Times are difficult and economically, people are still reeling from the different economic dislocation caused by man and nature.

                                                             AN ACT

EXTENDING THE DEADLINE OF PAYMENT FOR WATER UTILITIES FOR FOUR (4) MONTHS

            SECTION 1. Title. – This act shall be known as the “Extension of Payment for Water Utilities for Four (4) Months”.

            SECTION 2.  Declaration of Policy. – During hard and trying economic times, an extension for the deadline of payment for Filipinos in their utility bills is a welcome respite.  Filipinos with due bills to pay are not going anywhere; they will still have to settle their bills, this proposed act is just a breathing room for Filipinos to recuperate in these difficult time.

            SECTION 3. Definitions. – As used in this act, the following terms shall mean:

            (a)  Due date – the date from which bills will have to be settled or else, a service interruption occurs.

            SECTION 4.  Regulatory power.  All matters related to the payment issues and cases will be under the Local Water Utilities Administration (LWUA).

            SECTION 5.  Penalty.  Maynilad and Manila Water Corporation will be sanctioned with a fine of not less than One Million Pesos (P100,000,000) but not more than Three Million Pesos (P300,000,000).

            Corporate officers such as the President, Vice-President, Corporate Secretary, Treasurer and General Manager shall be punished by prison mayor and its medium and maximum periods and a fine not less than One Million Pesos (P1,000,000) but not exceeding Two Million Pesos (P2,000,000).

            SECTION 6.  Repealing clause.  All laws, decrees, executive orders, proclamations, rules and regulations, or parts thereof inconsistent herewith is hereby repealed or modified accordingly.

            SECTION 7.  Separability clause.  If any provision of this act is held invalid or unconstitutional, the other provisions not affected hereby shall remain valid and subsisting.

            SECTION 8.  Effectivity.  This act shall take effect fifteen (15) days after its publication in at least two (2) national newspaper of general circulation.

Bill drafted for the office of Rep. Earlpe John M. Amante 1403

Introduction

The use of Unmanned Aerial Vehicles (UAV) or Drones in the Philippines is still on its embryonic stage.  Only a handful of hobbyists are in to this type of leisure.  In the United States of America, they are estimated to be around 5,000 active users.

With the advent of cheaper models and an expanding user base, the figure is projected to be quadrupled by 2020.  Currently, the control of UAV is even available in i-phones and android devices for download.

There is even a delivery of goods and services in the US that uses this method.  The danger for the republic however starts to creep in when an industry grade UAV are weaponized.  By attaching an explosive device to an UAV (i.e  a simple dynamite, a grenade), the drone becomes a weapon’s grade missile.  You now have a smart bomb that could accurately target a person or an infrastructure.

Malacanang, Congress, or even the President could be an easy target if you know where they will be in a given time.

It is because of this possibility that the sale and use of UAV or drones should be regulated in the Philippines.  Sim cards could be purchased anonymously where tracing the owner of a particular number is close to impossible, such shouldn’t be the case with the use and acquisition of UAV or drones.

Even without weaponizing UAV, they by themselves could still cause harm by colliding with an airplane landing or taking off.  UAV or drones are accidents waiting to happen.

AN ACT

REGULATING THE SALE AND USE OF UNMANNED AERIAL VEHICLES/DRONES

IN THE PHILIPPINES

            SECTION 1. Title. – This act shall be known as the “Regulation of Unmanned Aerial Vehicles/Drones in the Philippines”.

            SECTION 2.  Declaration of Policy. – A decade from now, use of Unmanned Aerial Vehicles will have an exponential usage in the delivery of parcel business.  In the United States of America, it is projected that by the year 2020, a conservative estimate of 40, 000 UAV or drones will be flying simultaneously to deliver goods and services.  Presently, there is no regulating body that monitors the use of UAV in the country.

            SECTION 3. Definitions. – As used in this act, the following terms shall mean:

            (a)  Unmanned Aerial Vehicles (UAV) – flying or hovering aircrafts that is in the air for the purpose of delivery of service or goods.

            (b)  Drones – another term to describe unmanned aerial vehicles.

           SECTION 4.  Regulatory power.  All matters related to the retirement issues and cases will be under the Department of Trade and Communications.

             SECTION 5.  Penalty.  Individuals or corporations who utilizes the use of this technology without securing permit from DOTC will be sanctioned with a fine of  of not less than One Million Pesos (P1,000,000) but not more than Three Million Pesos (P3,000,000).

            Corporate officers such as the President, Vice-President, Corporate Secretary, Treasurer and General Manager shall be punished by prison mayor and its medium and maximum periods and a fine not less than One Million Pesos (P1,000,000) but not exceeding Two Million Pesos (P2,000,000).

       SECTION 6.  Repealing clause.  All laws, decrees, executive orders, proclamations, rules and regulations, or parts thereof inconsistent herewith is hereby repealed or modified accordingly.

               SECTION 7.  Separability clause.  If any provision of this act is held invalid or unconstitutional, the other provisions not affected hereby shall remain valid and subsisting.

             SECTION 8.  Effectivity.  This act shall take effect fifteen (15) days after its publication in at least two (2) national newspaper of general circulation.

Bill drafted for the office of Rep. Earlpe John M. Amante 1402

AN ACT REGULATING BITCOIN AND OTHER FINANCIAL DERIVATIVES CIRCULATING IN THE INTERNET

SECTION 1. Title. – This act shall be known as the “Internet Currency Regulation”.

         SECTION 2.  Declaration of Policy. – The Internet is producing a multivariate of technological production that is still unregulated in the republic.  More often than not, selling and buying of services is done through the use of bitcoin or other  financial derivatives.  To ensure economic protection and stability, the State will have to regulate the Internet buying and selling that is transpiring in the Philippine area of responsibility.

          SECTION 3. Definitions. – As used in this act, the following terms shall mean:

           (a)  Bitcoin – this refers to the currency that is being use right now in the Internet.

             (b)  Other Financial Derivative – this refers to other currency that is being used in the Internet.

              SECTION 4.  Regulatory power.  All matters related to Internet financial transactions will be under the Department of Finance.

          SECTION 5.  Penalty.  Companies and individuals operating without conforming to the rules and regulations set by the Department of Finance will be fined Two Million Pesos (P2,000,000) but not exceeding Five Million Pesos (P5,000,000).

Corporate officers such as the President, Vice-President, Corporate Secretary, Treasurer and General Manager shall be punished by prison mayor and its medium and maximum periods and a fine not less than One Million Pesos (P1,000,000) but not exceeding Two Million Pesos (P2,000,000).

            SECTION 6.  Repealing clause.  All laws, decrees, executive orders, proclamations, rules and regulations, or parts thereof inconsistent herewith is hereby repealed or modified accordingly.

                SECTION 7.  Separability clause.  If any provision of this act is held invalid or unconstitutional, the other provisions not affected hereby shall remain valid and subsisting.

               SECTION 8.  Effectivity.  This act shall take effect fifteen (15) days after its publication in at least two (2) national newspaper of general circulation.

Bill drafted for the office of Rep. Earlpe John M. Amante 1401

AN ACT

ENSURING ALL PRIVATE SCHOOL AND UNIVERSITIES TO HAVE A RETIREMENT PLAN AND BENEFITS FOR ALL OF ITS EMPLOYEES

         SECTION 1. Title. – This act shall be known as the “Retirement Plan for Private School and Universities”.

       SECTION 2.  Declaration of Policy. – Though the Labor Code already has a policy regarding retirements, some schools and universities skirts around the Labor Code to underpay prospective retirees which is beneath the industry practice and dignity of the employees.

          SECTION 3. Definitions. – As used in this act, the following terms shall mean:

         (a)  Employee/Staff/Faculty – this refers to the people responsible for the delivery of services and instruction.

      (b)  Monthly income – this refers to the gross monthly income earned by the employee for the delivery of service and instruction.

     (c)  Retirement Pay – this refers to the pay or emolument received by the employee/staff/faculty after rendering 10 years of service or more.

          SECTION 4.  Regulatory power.  All matters related to the retirement issues and cases will be under the Department of Labor and Employment.

      SECTION 5.  Penalty.  Schools and Universities operating without a viable retirement plan shall be subjected to a fine of not less than One Million Pesos (P1,000,000) but not more than Three Million Pesos (P3,000,000).

            Academic officers and corporate officers such as the President, Vice-President, Corporate Secretary, Treasurer and General Manager shall be punished by prison mayor and its medium and maximum periods and a fine not less than One Million Pesos (P1,000,000) but not exceeding Two Million Pesos (P2,000,000).

     SECTION 6.  Repealing clause.  All laws, decrees, executive orders, proclamations, rules and regulations, or parts thereof inconsistent herewith is hereby repealed or modified accordingly.

           SECTION 7.  Separability clause.  If any provision of this act is held invalid or unconstitutional, the other provisions not affected hereby shall remain valid and subsisting.

        SECTION 8.  Effectivity.  This act shall take effect fifteen (15) days after its publication in at least two (2) national newspaper of general circulation.